I took the all inclusive package with Jet 2 for 1 week. The hotel was nice and well kept around the week we stayed. The food again was ok, with a range that would tick most people’s eating requirements.
The downside, the water park runs off sea water and didn’t tick the box for my 2 11 y/o boys stating it made them sick and stung their eyes. There was also no nite life or shows in the hotel & this left my boys bored every evening. The shows in the main Taurito square were also very poor. The Wi-Fi in the hotel was not great, this also gave more frustration's with my boys.
When there, the lifts were also problematic. On days, 1 lift serviced the hotel and its 6 floors of rooms.
I had my wallet stolen and €140 stolen. While the wallet was found no investigation was conducted or CCTV reviewed. I actually went twice to reception but no one seemed interested.
The staff work hard and keep everything going. Those that service the rooms & feed many people have my admiration 🫶
After reading a lot of 1 star reviews I am was scared! But I was not disappointed, I dont know what these people want! We thoroughly enjoyed our stay with our Grandkids, I see some wrote "the same mini disco everynight" yes! It is, and its the same everywhere, in other hotels and in Bulgaria!!! The same songs the kids learn to get involved, if it was all different how would they interact?? Omg!
Rooms are fantastic size and all face the pool, rooms are clean, they are also operational, they won't be newly decorated! (Again , what do people want)? Food was fine, while others have had better choices, we did not starve, how many different foods can you order back home, and eat? Guarantee you after night 3 you wouldn't know what to order!!! While another reviewer said, kids options could be better (chicken nuggets)
Drinks: nothing wrong with them, same drinks everywhere, had no complaints, shock horror they have other drinks you can purchase! Yeah! It's a business!!!.
Entertainment was great for the kids, same songs so the kids can learn and interact, then a show afterwards for the adults, absolutely no complaints at all, staff are staff, some really friendly some not, the same everywhere, animation team are great, games around the pool during the day and kids and adult show at night, very hard working, how many can you do???
Overall 4 stars, food could be a bit better, but i will return here!
Very nice hotel kept very clean staff very courteous, pool good size and plenty of beds. Rooms very spacious and a nice surprise not to be charged for the room safe, free kettle when requested. Good choice of food for all meal times but could have been kept a little hotter.
I do not recommend this hotel.
The food is poor – the selection never changes, and the meals are usually cold. Snacks at the bar are very limited: only burgers or hot dogs are available, and there are basically no options for younger children.
The pool is dirty, and the water is not clear, which looks unhygienic.
You constantly have to wait a long time at the bar, and there is also a limit on how many drinks you can order at once.
The water park is separate, although this was not clearly stated when booking. Entry to the park is free, but nothing inside is included – not even water; everything must be paid for, and the all-inclusive (AI) does not apply there.
Room cleaning is very poor – I had to repeatedly ask for towels to be changed.
There is basically no entertainment, not even music playing.
Would I recommend it? Definitely not. Is it worth 4 stars? Absolutely not.
We have been here for 7 nights and it seemed like forever. Essentially there is very little entertainment available in the evening, nothing at the hotel, there is a shared arena between 3-4 surrounding hotels, always very crowded and more suitable for kids under 8. There are bowling, arcade and mini golf however you need to pay separately.
Food and drinks in all inclusive range are very limited, anything different and you need to pay extra, don’t think drinks have any alcohol in them and are very syrupy and overly sweet. Food is terrible, feels like they have no idea how to cook, everything not used during one meal gets somehow incorporated in your next meal, bland, not very fresh and I think chefs do not know basic food hygiene protocols as using same utensils for raw meat and cooked meat. All week we have eaten chips and pizza! Staff is friendly and do try to look after you.
Accommodation is dated, all looks great from outside however rooms could do with updating, feels like hotel was built 18 years ago and this is how things were left. Rooms and balconies are quite spacious which is nice.
All in all we will not be back to this establishment.
Gran Canaria (UK: , US: ; Spanish: [ɡɾaŋ kaˈnaɾja] ), also Grand Canary Island, is the third-largest and second-most-populous island of the Canary Islands, a Spanish archipelago off the Atlantic coast of Northwest Africa. As of 2023 the island had a population of 862,893 that constitutes approximately 40% of the population of the archipelago. Las Palmas de Gran Canaria, the capital of the island,
Playa del Inglés (Spanish: [ˈplaʝa ðel iŋˈɡles]; English: Englishman's Beach) is a beach resort in Maspalomas on the south coast of the island of Gran Canaria in the Canary Islands. It is part of the municipality of San Bartolomé de Tirajana, and is a popular tourist attraction. The resident population was 7,515 in 2013.
Pico de las Nieves is the highest peak and a stratovolcano on the island of Gran Canaria, Canary Islands, Spain. Its height is 1,949 metres (6,394 ft) above sea level. On its slopes, Canary Islands Pine was reintroduced in the 1950s.
Roque Nublo (Clouded Rock, Rock in the Clouds) is a volcanic rock on the island of Gran Canaria, Canary Islands, Spain. It is 80 m (262 ft) tall, and its top is 1,813 m (5,948 ft) above sea level. The Roque Nublo is the third highest point on the island of Gran Canaria, after the Morro de la Agujereada at 1,956 m (6,417 ft), and the Pico de las Nieves at 1,949 m (6,394 ft).
Risco Caído is a land-form and archaeological site on the island of Gran Canaria, Spain. The site contains prehistoric cave dwellings, temples, and granaries attributed to the pre-Hispanic culture of the Canary Islands. It is also considered to have been used as an astronomical observatory by Aboriginal people.
The Maspalomas Dunes (Spanish: Dunas de Maspalomas) are sand dunes located on the south coast of the island of Gran Canaria, Province of Las Palmas, in the Canary Islands. A 404-hectare (1,000-acre) area of the municipality of San Bartolomé de Tirajana, they have been protected as a nature reserve since 1987. They were one of the contenders in the 12 Treasures of Spain competition.
The Maspalomas Lighthouse (Spanish: Faro de Maspalomas) is an active 19th century lighthouse at the southern end of the Spanish island of Gran Canaria, in the Canary archipelago. It lies at one end of the Maspalomas beach, 4 kilometres (2.5 mi) south of the resort town centre, next to the area known as the Maspalomas Dunes. The lighthouse is a distinctive landmark in the resort, and is the tallest
The Punta del Castillete Lighthouse (Spanish: Faro de Punta del Castillete) is an active lighthouse on the Canary island of Gran Canaria. It is located on cliffs above the resort and fishing harbour of Puerto de Mogán, in the municipality of Mogán. Punta Castillete is on the south-western side of the island facing the Atlantic Ocean, and lies between Maspalomas Lighthouse to the south and the ligh