Pestana Casino Park, located in Funchal, Portugal, offers a hotel experience centered around comfort and atmosphere. This four-star property features an all-inclusive plan, where meals and drinks are included in your stay.
Stay in Funchal
Travelers are drawn to Pestana Casino Park for its combination of location and amenities in Funchal. With the all-inclusive setup, you'll have a clear understanding of what's included from the start.
Facilities & features
Check-in / check-out
15:00 / 12:00
Max. number of people per room
4
Views
Garden View, Sea view
Number of rooms
379
Hotel chain
Pestana Hotels & Resorts
Paying at the hotel
Visa, Maestro, JCB, Mastercard, American Express, UnionPay, Visa Electron, Diners Club, cash
Number of guests
3 guests4 guests
Location
BeachfrontGarden / terraceseaview
Facilities
Air conditioning (room)Barindoor poolconference roomFitnessFree parkingFree WiFiJacuzziRestaurantSpa & wellnesstransferSwimming pool
We loved this hotel. Location is great and you get amazing views, but please note it is at the top of a steep hill from the town centre or marina if you have trouble walking. Taxis are cheap though and there are also plenty of restaurants nearby.
Breakfast is great, with omelette station and fried eggs constantly on the go. Pastries, fruit, cheeses and lots of hot meats and veggies and eggs. Gets busy around 9am but is open till 11.
The outside pool is plenty big enough and clean and we also spent time on cooler days in the indoor pool. It’s listed as heated but I don’t think it was.
The room we had a sea view suite was huge and perfect for our child to be in the living area with a slide door from the main bedroom. Very clean.
Huge led screen usually for advertising the hotel and area but we could watch the World Cup which was a nice touch.
The spa is also fab, we had 3 massages during our stay.
All the staff are lovely.
The only reason for the 4 stars on the room is that it needs some refreshing in the bathroom area.
Really nice and clean hotel. Very nice staff. Breakfast was the same every day but very nice food. Stayed here for a few days and would highly recommend it. Couple of draw backs being the gym facilities are not great, not much variety. The swimming pools closed at 6pm, could be extended a hour or so. The foos-ball table needs updating, its very old and unplayable. The location is very good. All in all a very good stay.
Good breakfast, great location, decent rooms, and most of the staff were helpful.
Unfortunately, my experience was let down by the restaurant service. I booked a half-board package, and complimentary bottled water was available at breakfast, so I expected water to be available at dinner too. When a waiter asked if I wanted a drink, I requested tap water. He walked away without responding, and after I followed up, he simply said tap water was not available. Instead of offering still or sparkling water, he started clearing our glasses without giving me the opportunity to order another drink.
I raised this with Manuel Ribero at the restaurant reception. On the following two evenings, Manuel stopped us before entering to remind us about the dress code. This was surprising because nothing had been mentioned on 27 July, and we saw several other guests dressed the same or very similarly who were not spoken to on either 28 or 29th July. Also none of the other Pestana staff discussed dress code with us demonstrating there was not an issue. The inconsistent enforcement of the dress code felt unfair, uncomfortable and very unprofessional.
I also believe water should be provided free of charge at dinner, especially when several complimentary bottled waters are available at breakfast. At the very least, tap water should be made available.
Beautiful hotel with great facilities. Spa, indoor pool, outdoor pools, breakfast area and all shared areas are cleverly designed, well maintained and clean. The staff is lovely and it’s the type of hotel where no one says “no”, they clearly have a 5 star mentality.
Breakfast was varied enough, omelettes made on the spot, fresh exotic fruit, Madeira specific foods to try as well as the normal Mediterranean breakfast items.
The rooms absolutely need renovation, which I believe they are undergoing at the moment. Bathroom and room itself were not perfect, but they were cleaned and tidied every day.
However, with the many many things you can do on this gorgeous island and even in the hotel, you will probably not be spending that much time in the room.
Location is perfect for all activities. We didn’t have a car, but had four active days out of 7 and didn’t necessarily miss it.
Maybe not a truly luxurious 5 star hotel, but a strong 4 star for the price you pay.
I would absolutely come back!
Superb location badly let down by a tired hotel and indifferent service
I wanted to love this hotel. The position is hard to beat, minutes from Funchal old town, the marina and dozens of restaurants, with great views. Unfortunately almost everything else has let us down on what is a ten night family holiday.
Noise is the worst of it. From 6am the doors along the corridor slam so hard it may as well be inside your room, and with thin walls you hear everything next door too. Forget a lie in. The bathroom has mould around the bath. The room and the hotel as a whole feel neglected, as though nothing has been updated in a decade, which for the rating and price is simply not good enough. Dinner at roughly €39 a head excluding drinks is expensive for buffet food when far better value restaurants are on the doorstep.
The part that really disappointed me was the service. I raised all of this with guest services by email on day two and they were not interested. No solutions, no follow up, nothing. A hotel at this level should care when a guest flags genuine problems halfway through a long stay, and they clearly did not.
Wonderful setting, but until the rooms are refurbished and the team actually engages with guests, I could not recommend it for the money.
Madeira is a Portuguese island, and is the largest and most populous of the Madeira Archipelago. It has an area of 740.7 km2 (286 sq mi), including Ilhéu de Agostinho, Ilhéu de São Lourenço, Ilhéu Mole (northwest). As of 2021, Madeira had a total population of 245,595.
Pico Ruivo (European Portuguese pronunciation: [ˈpiku ˈʁujvu]) is the highest peak on Madeira Island and the third highest in Portugal, standing at 1,861 metres (6,106 ft) in the Santana municipality. Accessible only by foot, it can be reached from either Pico do Areeiro or via a shorter, easier trail from Achada do Teixeira. The summit provides panoramic views of the island, from the green mounta
Pico do Areeiro (European Portuguese pronunciation: [ɐɾiˈɐjɾu]), at 1,818 m (5,965 ft) high is a mountain located on the Portuguese island and autonomous region of Madeira, the third highest on the island. Situated within the mountainous interior of the island roughly halfway between the northern and southern coasts. It is a popular year round tourist attraction with the summit accessible by road
Cabo Girão (European Portuguese pronunciation: [ˈkaβu ʒiˈɾɐ̃w]) is a lofty sea cliff located along the southern coast of the island of Madeira, in the Portuguese archipelago of Madeira, geographically part of Africa. Cabo Girão is a tourist lookout point, with up to 1800 visitors a day. The location is also a common starting point for hikers.
The Cathedral of Our Lady of the Assumption (Portuguese: Sé Catedral de Nossa Senhora da Assunção) is a Catholic cathedral in Sé, Funchal, Madeira, Portugal, serving as the mother church of the Diocese of Funchal, which encompasses all of the Autonomous Region of Madeira. Completed in 1514, it is one of the few structures that survives virtually intact since the early period of colonization of Mad
The Museu CR7 is a museum dedicated to Portuguese footballer Cristiano Ronaldo's trophies. It is located in Ronaldo's birthplace, the city of Funchal on the Portuguese island of Madeira. Above the museum is a hotel, built in partnership between Ronaldo and the Pestana Group.
The Church of Our Lady of the Mount (Portuguese: Igreja de Nossa Senhora do Monte) is the main church in the civil parish of Monte, in Funchal, Madeira island.
The Fort of São Tiago (Portuguese: Fortaleza de São Tiago) is a historic military fort located in the historical centre (Zona Velha) of Funchal, Madeira. Constructed in the early 17th century, the fort was built to protect the island against pirate attacks and foreign invasions. The fort is notable for its prominent yellow walls, which contrast with the surrounding architecture, and its strategic