Located in Sunny Beach, Bulgaria, the Aqua Nevis Club Hotel offers a blend of convenience and charm. This four-star destination provides an all-inclusive package, covering meals and drinks, and features pools with slides alongside a water park.
Experience Sunny Beach
Travelers choose Aqua Nevis Club Hotel for its excellent location and amenities in Sunny Beach. The all-inclusive model ensures that you know exactly what to expect upfront.
Facilities & features
Check-in / check-out
15:00 / 11:00
Max. number of people per room
4
Number of rooms
90
Number of guests
3 guests4 guests
Facilities
Barconference roomFitnessFree parkingRestaurantsmoking allowedSpa & wellnessSwimming pool
We had an amazing time in Aqua Nevis! The animators from Sunny Beach animation were incredible, always interacting with people, making cool games during the day and awesome shows during the night! Ellie, Maria, Chris, Mil and Florian for sure made our holiday special!
The food was delicious and there were options for all ages.
The rooms were clean and spacious and the aquapark kept my kids occupied.
The bartender are really friendly, special shoutout to Nasko at the pool bar and Ivan at the sports bar. They were really friendly. The other staff was also nice and kind. I think we’d definitely return
We have just returned from a week’s stay at Aqua Nevis as a family, booked through TUI. Whilst we’ve made some wonderful family memories, unfortunately the hotel itself didn’t quite live up to expectations, especially considering the price we paid.
There are definitely positives. Maria from the animation team was absolutely fantastic with our daughter and genuinely made her holiday. The gentleman working at the pool bar (Friday to Monday) was always friendly and welcoming, and the lifeguards deserve recognition for taking safety seriously and handling difficult situations professionally. The à la carte restaurant was also excellent and by far the best meal of our stay.
Unfortunately, there were too many negatives for us to return. The buffet food was repetitive and of poor quality, there were recurring cleanliness issues around the pool and communal toilets, a persistent smell of cannabis on our hotel floor, and very little staff presence during the evening entertainment despite inappropriate behaviour from some guests.
The biggest disappointment was the water park. Although it’s promoted as part of the hotel, there is no all-inclusive drinks service inside it, meaning guests either have to pay or walk all the way back to the hotel pool bar every time they want a drink. This really reduced the amount of time we spent there and wasn’t something that was made clear before we booked.
Overall, we still enjoyed our family holiday because we made the most of it, but for the money we paid there are better all-inclusive family hotels available. I hope the hotel takes this feedback constructively because there are some brilliant staff members here who deserve recognition.
To be fair, the waterpark is pretty good and was the main reason we booked this place. However, the "all-inclusive" concept is a bit of a joke — definitely not what it says on the tin. Breakfast was quite poor, and lunch was hit-and-miss, though I must say the cocktails were brilliant and definitely cheered us up.
The reception staff and the team at the lobby bar were lovely, very welcoming and constantly keeping the place tidy. That said, they are clearly understaffed for the crowd size, especially during the evening rush.
Also, lads, please ask before clearing the whole table while we're still breathing between bites.
The music can be a bit too loud at times. If you're lucky enough to get a room facing the waterpark, try to get one on a higher floor.
I suppose I might return to see Ivan and Daria at the bar once they've learned a few more mixology tricks.
Word of warning: make sure to double-check the weather from a few different sources before booking, as it can be proper deceptive around here. Try to aim for those warm, proper summer days. That said, despite the flaws, after a holiday like this, I really can't face the thought of going back to work!
As a long term manager in a hotel, I arrived from a night flight with my wife (senior citizens) and 3 other families with small children. We booked 4 rooms in advance (total of 14 persons). The welcome we faced upon arrival from the receptionist (Denislav) was demeaning to say the least. From the moment we arrived (early morning), we were unable to BUY coffee from the bar and were explained that only after we get our rooms (at 15:00) we will be able to get coffee. The attitude was shocking: no compassion for elderly people or small children. During these long hours, we, the entire group, waited for our rooms, while we noticed the arrival of many families who were given their rooms without any extra charge (so they said). We offered to pay for an advance check-in, but sadly we were told that "there are no empty/clean rooms available". I wonder what is the difference between us and those who got their rooms long before check-in hour??? Eventually we received 1 room at about 14:00 and were charged EU 24.00 for the "early check-in". Even for a safe in the room, we were asked to pay, in advance, EU4.00 for each day. We have travelled a lot in our life, but we have never been asked to pay for a safe in the room. That and not only, we were given 4 rooms on the 1st floor on top of a large black roof full of dirt and cats roaming in our balconies. Zlatti the PR manager tried to help but the "damage" was already done.
Although the kids had a great time at the park and the water slides, we, the senior citizens were left with a bitter taste of our stay and do not plan to return to Aqua Nevis again.
Random views tbh, complained about broken chairs for 3 days, never got fixed but got told there and then it would be done.
Fell off the balcony chair only having 3 legs and nearly cracked a rib.
Staff never knew where the toilets were, very odd I had to point to my privates and say wee wee and 3 men later a londoner said over there mate.
Same night entertainment the entire week for the kids. Drove me bonkers by day 3.
The beer was 0.1% had 7 and was honestly like water.
Buffet was actually not bad BUT the service cleaners felt rude, I put my plate down and in 5 minutes went to clear my plate and I wasnt finished.
This happend every meal.
Felt pressured to eat fast.
Water park was good until some slides ended on steps, youd fall out all the time and end up smashing your feet on the steps.
So be carful there.....
Do the safari WELL WORTH IT.
Avoid the zoo omg it was war torn and no animals no staff
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